Frequently Asked Questions | FastBuild

Frequently Asked Questions

Answers about FastBuild, attendance, payroll and more.

What is FastBuild?

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FastBuild is a mobile-first construction workforce and operations platform for Canadian construction companies. It covers job sites, employees, GPS attendance, tasks, Canadian payroll, and daily reports in one app.

Who is FastBuild for?

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FastBuild is built for Canadian construction companies: owners, managers, and site supervisors who need to run crews across job sites with reliable attendance, task, and payroll records.

What platforms is FastBuild available on?

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FastBuild is available on iOS and Android through the Apple App Store and Google Play. There is no web checkout; subscriptions are managed through the mobile stores.

Does FastBuild require training?

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The core workflow is simple: workers check in and out at the site, supervisors create and assign tasks, and managers review reports and payroll. Most crews adopt the check-in workflow within the first week.

How does GPS check-in work?

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A worker taps check-in when they arrive at the job site. FastBuild records the time and GPS location, validates the location against the site's geofence, and starts a work session. Check-out closes the session and the hours are calculated.

What happens if a worker checks in outside the geofence?

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The check-in is recorded but flagged as a GPS exception, and the manager is notified. The record includes the distance from the site boundary so the exception can be reviewed. Exceptions appear in the daily report.

Can workers see their own attendance history?

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Yes. Employees can view their own check-in history, weekly timeline, and monthly attendance summary showing present, late, absent, and early departure days.

How is overtime calculated?

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Overtime rules are configured at the company level with a daily threshold, a weekly threshold, and an overtime rate multiplier. Hours beyond the thresholds are classified as overtime in the attendance and payroll records.

What is a geofence?

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A geofence is a virtual boundary around a job site, defined by a center point and a radius. FastBuild uses it to verify that check-ins and check-outs happen on site.

How do I set up a geofence for a site?

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When you register the site, you pin its location on the map and set the geofence radius to match the physical boundary. The radius can be edited later, and sites can be deactivated when a project ends.

Does FastBuild track workers continuously?

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No. Location is captured at check-in and check-out only. FastBuild verifies presence at the boundary moments that determine the hours; it is not a continuous location tracker.

Can tasks be assigned to specific crew members?

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Yes. Supervisors create tasks with a title, description, priority, and due date, and assign them to a crew member. Workers update tasks through the status workflow: to-do, in progress, review, done.

What happens to completed tasks?

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Completed tasks appear in the daily report for the site, so the task record and the project documentation agree.

Can tasks be deactivated instead of deleted?

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Yes. Tasks that are no longer relevant can be deactivated, which preserves the history while keeping the active list clean.

How do I register a new job site?

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From the Sites section, choose to register a new site, enter the site name and address, pin the location on the map, and set the geofence radius. The site then appears in the site list and can accept attendance.

Can I manage multiple sites?

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Yes. Each site has its own crew, geofence, tasks, attendance, and daily reports, so a company running several sites keeps every record organized per project.

What happens when a project ends?

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The site can be deactivated. It stops accepting check-ins and leaves the active list, while its history stays available for reports and records.

How do I add a new employee?

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Invite the employee by email from the Employees section, choosing the role (manager or employee). The employee accepts the invitation and joins the company with the assigned access.

What happens when an employee leaves the company?

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The employee is deactivated, which immediately revokes their access while preserving their employment and payroll history.

Can I create custom roles?

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Yes. Company owners can create custom roles, duplicate existing roles and adjust them, and grant or revoke individual permissions so access matches responsibility.

Where do payroll hours come from?

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Payroll hours come from the attendance records: the GPS check-in and check-out sessions within the pay period. The same hours the supervisor reviewed are the hours payroll calculates.

What deductions does FastBuild calculate?

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FastBuild calculates gross pay from hours, overtime, holiday, and vacation pay, then applies the structure of Canadian payroll: CPP, EI, and federal and provincial income tax, to produce net pay.

Does FastBuild provide payroll compliance?

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No. FastBuild is a calculation tool that follows the structure of Canadian payroll. Tax rates and thresholds change over time; employers should verify current requirements with the CRA, provincial authorities, or a qualified professional.

Can employees see their pay stubs?

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Yes. Each employee can view their own pay stubs showing regular pay, overtime pay, gross pay, each deduction, and net pay.

How does the daily report get generated?

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Choose the site and date and generate the report. FastBuild assembles the attendance, hours, completed tasks, and GPS exceptions sections from the day's records, and the report can be exported as a PDF.

Who can generate daily reports?

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The reporting capability is available to the roles with report permissions, as configured by the company's role setup, typically employees and managers.

How do I start using FastBuild?

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Download FastBuild from the App Store or Google Play, register your company, verify your email, and set up your company profile. New companies start with a free trial.

Can I change my plan later?

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Yes. Owners can change plans, cancel, or reactivate a subscription from the subscription screen, and review their billing history including purchases and payment transactions.

How is FastBuild distributed?

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FastBuild is available through the Apple App Store and Google Play. There is no web checkout; subscriptions are managed through the mobile stores.

How do I reset my password?

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Use the forgot-password flow on the login screen. FastBuild sends a reset link to your email, and you can set a new password from the link.

Can I update my profile information?

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Yes. You can update your first and last name from the profile settings. Your email is your sign-in identifier and cannot be changed.

What are company settings used for?

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Company settings define the operational rules that shape the platform: working hours, overtime rules, break policies, and notification preferences. These rules apply consistently across all sites.

How do notifications work in FastBuild?

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FastBuild sends in-app notifications for events such as GPS exceptions, completed tasks, and ready reports, according to each user's notification preferences, with email delivery available where configured.